Call Tracking is a locally developed solution designed to allow businesses to track calls from their various marketing methods in order to optimise advertising spend, and determine return on investment more accurately.

How Call Tracking Works

Track the calls generated as a result of your marketing by assigning a unique Call Tracking number to each ad or marketing method.

When somebody phones you, the Call Tracking number redirects seamlessly to your office landline via our call forwarding technology, and our reporting system logs the call, whether it was answered, unanswered or busy.

  • Seamless Redirect To Your Office Line
  • Standard Call Rates
  • No Additional Costs
  • No Additional Infrastructure
  • Unlimited Incoming Minutes

How Website Call Tracking Works

If you’re using one of our online Call Tracking numbers, and sending visitors to your website, we can tie the calls to the method. For example, if somebody receives your email promotion and calls, or clicks through to your site and then calls, you’ll see all those calls in one report to determine how well that email promotion worked.

All you need to do is add a bit of code to your site. In most cases, it takes less than 5 minutes, and that’s all you have to do.

How Enhanced AdWords Call Tracking Works

To track how many calls you get on a granular level from Google AdWords, you’ll need to install the same code mentioned above, and then you’ll need to update your Google Analytics settings to integrate with Call Tracking.

In most cases, it takes less than 15 minutes to make all the necessary changes.